Política de envío

SHIPPING POLICY — KITTO Last updated: May 2026

1. ORDER PROCESSING Orders are processed within 1 to 3 business days from payment confirmation. Once processed, you'll receive a confirmation email with your tracking number.

Orders placed on weekends or holidays will be processed on the next business day.

2. DELIVERY TIMES

Delivery times are estimates. They may be affected by circumstances beyond our control such as customs delays, local holidays or carrier issues.

3. SHIPPING COSTS

4. ORDER TRACKING Once your order leaves the warehouse, you'll receive an email with a tracking link. From that moment, you can check the status of your shipment at any time.

If after 15 business days you haven't received your order and tracking shows no activity, contact us and we'll take care of it.

5. CUSTOMS AND TAXES Kitto operates through international dropshipping. Some orders may be subject to customs inspection at the destination. Any applicable duties or additional taxes are the responsibility of the buyer and are determined by the destination country.

6. DELIVERY ADDRESS It is the customer's responsibility to provide a correct and complete delivery address. Kitto is not responsible for delays or losses resulting from an incorrect address. If you notice an error in your address, contact us within 24 hours of placing your order.

7. ORDER NOT RECEIVED If your order doesn't arrive within the estimated timeframe, email us at kittopack@outlook.com with your order number. We'll investigate and provide a solution within 48 business hours.

8. CONTACT For any shipping inquiries: 📧 kittopack@outlook.com